The company "HELLAS TECH E.E.", based in Acharnai, 20 Ancient Theater, Salamina), welcomes you to its website "www.kosmimashop.gr". Through the Site, the Company sells high quality branded and non-premium products at special discount rates. The provision of the above services through the Company's Web Site is carried out under the conditions described below and which the Member fully and unconditionally accepts.
The use of this Web Site by you and any transaction you make in our online store is at your own sole responsibility.
2. Concepts / Definitions
· Company: the company with the distinctive title «HELLAS-TECH.GR», based in Acharnai at 20, Salaminos str., 13671 Acharnai with no. GEMI: 140670703000 and VATM 800779433 Tax Office of Acharnes and telephone +30 2102477860-61.63
· Website: this website 'www.kosmimashop.gr'.
· User: every visitor to the Site, whether or not a Member is a member.
· Member: any subscriber who is registered as a member of the Site in order to benefit from the Company Service (s).
· Service (s): the possibility of purchasing products that are available at a special discount price through the website.
3. Object - Restrictions
Products sold through the Site are solely for purchase by Members and not for resale. In the event of a breach of the present, the Member is obliged to indemnify the Company for any damage it may cause. (Excludes merchants)
The information related to the presentation of the products on the Website is provided by their respective supplier. The Company makes every effort to check the information posted on its Web Site for any errors and inaccuracies, but it does not guarantee the accuracy and accuracy of this information or the authenticity of the products for which the supplier / manufacturer is solely responsible. The Company reserves the right to correct any errors or modify or update the Site at any time without prior notice.
Product offers are valid until the Company's inventory is exhausted.
The presentation of the characteristics of the products in their photographic display on the Website, indicative of the colors, these fabrics may differ slightly than in reality.
The product offers are valid until the stocks that have been made available to the Company are exhausted.
B. REGISTRATION MEMBER
Registration and membership are free of charge, personal, non-transferable, and non-transferable. You are responsible for the information you provide to us and kosmimashop.gr is solely based on your statements regarding your personal information. Your personal data that you grant us upon your registration as a Member, our Company processes them solely for the purpose of creating your Account at kosmimashop.gr through which you can track the progress of your order, the historical of your transactions at kosmimashop.gr, etc., (b) our communication with you regarding our transactions between us (eg to ensure that you can communicate with you, complete, send and deliver your order, redemption and safe our financial transaction) and (c) to send to you the information you have provided us with information, promotional and promotional material regarding the products and services of our Company, including its third party partnerships.
The Company reserves the right to reject any Membership registration and / or to discontinue its participation in the Website without retaining the obligation to provide explanations to that effect.
2. Member Account
3. Membership eligibility
Users of the Site can navigate freely on the Site and see some of the offers, but the Service is only available to Members of the Website. The Service is not available to minors under 18 years of age or to any Members suspended or withdrawn from the Company's system for any reason whatsoever. Members can not have more than one active account. In addition, Members are prohibited from selling, exchanging, or otherwise transferring their account to third parties. If the registration requirements are not met as stated on the Site, it is not possible to use the Service or the Website.
C. REGISTER IN NEWSLETTER
Your subscription to our Company Newsletter is at your sole discretion and is not a mandatory procedure for making a purchase from our Online Store or for providing other services, including your simple browsing on our Website.
Your subscription to our Company newsletter is completed by entering your email address in the corresponding field on our page. Upon completion of your registration, you give us your explicit consent that our Company will send you informational and promotional material about its products and services as well as related advertising messages. To protect your personal information, please contact HERE
Kosmimashop.gr is not responsible if the newsletter is not delivered to its destination, although it does its best to provide ISPs (Internet Service providers) for delivery. The newsletter may end up in the spam folder, so please check regularly that it is not stored there. If you do not wish to receive any newsletters or wish to be totally unsubscribed from the kosmimashop.gr newsletter, you can inform us using the contact form on the Website or through the corresponding link in our newsletters receive. Kosmimashop.gr uses a 3rd party company to track the newsletter recipients. It does not give third parties information about your name, surname, address or other personal data.
D. PURCHASING PROCUREMENTS THROUGH THE ELECTRONIC SHOP
1.1. Track Order
You can always see the "Status" of your order by entering the link "MY ACCOUNT". If your order has been delivered to your courier, you have the opportunity to find out where your parcel is located, via the bill of lading number, which is sent to your mobile phone number.
1.2. Cancel / Modify Order
An order may be canceled in the following cases:
Before submitting your order, you are technically able to back back and remove the quantities of products from your shopping cart that you do not wish to order by pressing the "x" button.
After completion of the order but prior to receipt of the products:
If the online order has been completed but the product has not yet been sent, you can cancel your order by sending an email to firstname.lastname@example.org or by telephone at 210 2477860 & 2102477863, 09: 00-17: 00, Monday to Friday.
After receiving the product
For any objection to your product, specifications, or any other parameter after receiving the product, you can contact the Kosmimashop team electronically or by telephone to resolve the issue.
Important Note: The products of our company are not available in gift box and this service is not provided at the customer's request.
2. DELIVERY OF PRODUCTS
Dates and delivery times: The days you deliver your products are from Monday to Friday from 9.00am to 17.00pm for Athens, Thessaloniki, Patras. For the rest of Greece and abroad the delivery times of the respective Transport Company apply. For ordering in Athens, the delivery is possible on Saturday (if requested in the order's comments). In case of shipment on Saturday, you agree that the delivery of the products will be additionally charged.
The above deadlines do not apply during times of extreme weather or strikes and in any case of force majeure, which may affect transfer and delivery times.
There is no charge for shipments to inaccessible or remote areas.
You can see the shipping cost of a product without registering at the store. On the presentation page of each product just above the price there is a hyperlink that automatically calculates the shipping cost with a courier service up to your door.
Some products may be large in size and courier costs are unprofitable. In such cases, it is possible to ship with a transport company at a much lower cost. If the carrier charge calculated automatically by the system is great please contact us.
The cash payment has an additional charge of 0.99 minutes. The amount may not exceed € 999 and you may be required to pay a prepayment or discount for high value merchandise as well as bulk and bulk goods as the shipping service can be free of charge from our company with a purchase of over € 80 for Greece .
In case you want a carrier of your preference with which Κοsmimashop.gr does not cooperate then the transportation costs will be charged to you irrespective of the order value and the place / time of delivery. In this case, Κosmimashop has no responsibility for any delays in the delivery of your products.
2.1. Lack of inventory
In the event of a shortage of inventory, the Company will contact you within 2-3 days of the date of delivery of the confirmation message and will either offer you another similar product or cancel the order by returning the full amount you paid for the purchase of the product and shipping costs. In the case of an order that includes more than one product, the order will be executed in aggregate, unless it is agreed to cancel the order of the product, which is not available, in which case the order ends with the delivery of the remaining products.
The company HELLAS TECH EE. is not responsible for delays in deliveries of ordered products, which are not due to fault or constitute force majeure, such as road problems, severe weather events, strikes, etc.
3. MISSION EXPENSES
The online purchase of products is done with the collaboration of Courier Center, which works with Speedex for the province and you can search for your online mission by clicking here as well as with the Dealotas transport company for heavy packages.
The shipping cost starts at 2.9 euros for Attica and 3.9 for the rest of Greece up to 5 kg. Each extra pound is charged at € 0.80 per kilo. The shipping cost for Cyprus starts at € 8, depending on volume and weight, for orders repaid via credit cards, bank deposit or Paypal and concerns most of Greece and Cyprus.
3.1. Free shipping
The free shipping expires when the customer has paid less than the estimated amount.
Specifically if a customer has purchased products above the prescribed amount and has received their products on the site completely free of charge, if he decides to return some products and the amount falls below the prescribed amount, then he will be charged the initials shipping that is deducted depending on the product.
In addition, you will be charged the shipping cost of the refund which will be deducted from the amount you receive or you can send it directly to our company at your own expense.
· The value of returned products will be credited to your account within twenty (20) business days of the date your parcel is returned.
Note: Any refunds are made solely on the means by which the customer originally paid for the product (card payment: card refund, bank payment: refund to your bank account, payment via a partner platform: refund through it).
There are different shipping charges for shipping out of Greece, which you can find out before completing your order.
3.2 Delivery of products in inaccessible areas
Free shipping does not apply to orders over the limit and inaccessible areas and there will be specific charges of 10 to 15 euros depending on the city or island which you can see at the time of your order which are automatically delivered from our system.
Orders below the estimated amount are subject to shipping charges depending on the product you have selected and will be automatically withdrawn by our system.
For any questions you may have to contact our call center daily from 9.00 am to 6.00 pm
4. AVAILABLE PAYMENT METHODS
For the available ways to pay for your order, you can check HERE
4.1. Payment policy
The special discounts presented on the Site are those specified by the product supplier. Before sending your order, you declare that you have been aware of the prices of the products as mentioned on the Website, which include VAT. These prices may be modified by the Company without prior notice. In any case, you will pay the price indicated on the Website at the time of the order.
The Company is not responsible for any errors in the prices of the products listed on the Website and does not guarantee that there will be no errors of any cause when importing and / or updating the price of a product.
4.2. Payment / Transaction Security
The Company does not bear any liability in case of unlawful use of credit cards.
Providing credit card information indicates your consent to be charged with the amount of purchase you make through the Site. If the credit card transaction is rejected for any reason by the issuing bank or the credit card network, indications such as exceeding the credit limit or suspicion of fraud are indicated, the market will not be executed.
Credit Card Transactions will be processed through the Company's Site using the services of the Online Payment Processing Provider to which the Company is affiliated.
5. REFUNDS OF PRODUCTS
5.1. Return products
As a member of the Site you have the right to return the ordered product in accordance with Law 2251/1994. 3e (1) to any purchase you made within 14 calendar days of the day you received it.
1. Products to be returned must not have been used and be in their original packaging and in good condition. Any use of the delivered products beyond what is necessary for their inspection at delivery, invalidates your right to return.
2. Products may not be returned without their original packaging or tampering, used, used or damaged.
3. See details HERE
· Products that have been removed from the supplier / manufacturer's required protective gloves, labels and tabs
· Any product that is labeled "non-refundable" on the Website
· Products must be returned unused, in their original packaging - box and cellophane - and in excellent condition
o with all the labels up
o in exactly the same state they were taken, intact, sealed and without any damage
· In the best condition it should be along with the returned products, and all the documents that accompany the product.
Return Fee & Credit Card Refund
· For defects or products that differ from those you ordered, the refund will be free of charge and we will also refund your original shipping charges (if they were charged).
· In all other cases, you will receive the value of the items you returned, but not the shipping costs (if they were charged). In addition, you will be charged for the cost of sending the return which will be deducted from the amount you will receive or you can send it directly to our company at your own expense.
· The value of the products returned will be credited to your account within twenty (20) working days of the date of return of your parcel.
5.2. Product Replacement
Κosmimashop.gr may only replace a product if it is available from its supplier.
· We are not committed to replacement because the stocks for each product are very limited and it will not always be possible to replace them with the same or different product.
In case of repeated refunds, or if the company understands, at its sole discretion, that the customer abuses the right to return or acts in bad faith, he has every right to refuse to return the product even if the above conditions are met.
Finally, please note that products that are returned and operate normally are subject to control costs, and any return and re-shipping costs are entirely charged to the customer.
5.3. Product warranty
Products sold through the Site are covered by the warranty provided by the Company to their suppliers. Responsibility is the sole responsibility of the individual suppliers of the Company. Also, some products available through the Company can only be supported by their manufacturer. In this case, the product will be sold under the manufacturer's warranty. For this reason, please contact the manufacturer or your local distributor for product-related issues first.
The Company does not warrant either the quality or the suitability of the products sold for any particular purpose, nor does it guarantee the safety and protection of the users of these products and assumes no responsibility for defective products and / or untrue data concerning to the merchandise of its suppliers and contained on its Website.
E. INTELLECTUAL PROPERTY RIGHTS
All the contents of the Site, including trademarks, logos, texts, graphics, images, photographs and software, are the property of the Company and are protected by Greek and International Laws. Furthermore, the design and presentation of the Site, as well as its arrangements, are also property of the Company. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the above content on the Site are prohibited. Any reproduction, re-issue, upload, communication, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only upon prior written permission of the Company or any other legitimate rightholder of the above copyrights. The appearance of the above content on the Site may in no way be construed as a transfer or assignment of a license or right to use any of the foregoing.
The Company has the right and permission from the respective vendor to use the brand names and trademarks of the products sold through the Site.
The name of the Company and / or the name of the Website and / or its logos may not be used by any third party for any reason without the prior written permission of the Company.
1.2 Consumer rights
According to the Directive 2013/11 / EC, which was incorporated in Greece under Joint Ministerial Decision 70330/2015, the possibility of electronic dispute resolution of consumer disputes with the Alternative Dispute Resolution (ADR) is now provided for throughout the European Union. If the customer is a consumer (ie a natural person acting outside of a professional capacity) and has any problem with a purchase he has made from our Website, he can initiate the ADR process through a single EU-wide online dispute resolution platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
2.2. Limitation of Liability
The Company is not liable for slight negligence, but only for any damage that is proven to be grossly fraudulent or grossly negligent.
The Company does not make any corrections or interferences with the data that the Member enters upon the completion of the on-line form of the Website.
The Company makes every effort to provide high quality service but does not guarantee that there will be no interruptions or errors. The Company is not responsible: a. for acts, errors, omissions, breach of vendor / manufacturer's warranties, b: for other damages or damages and financial reimbursements and expenses that may arise in connection with the Services provided by it through the Website.
2.3. Electronic Communication
2.3.1. Third-party links to the Site
The Company may list third party websites on its Site. In this case, the Company is not responsible for the content of any of the linked pages third parties that may appear on the Site. Any reference to a third party website is provided to facilitate Users and Members when providing the Services through the Site under these terms.
2.4. Current Law-Justice
These terms are governed by Greek law and if any of these appear to be invalid and / or inapplicable, even if for some reason, the terms that are not affected by it will apply and have full effect. All courts and tribunals in Athens are responsible for any dispute that may arise.
F. Cookies Policy
1. What are cookies?
Cookies are small pieces of text files that are stored in the user's browser when visiting a site. The information stored on the User's computer may contain information such as what pages the User visited, the date and time of the visit, and a random and unique User Identification Number. In no case do cookies contain any personal information or information that will allow anyone to contact the visitor of the site by phone, e-mail, etc. In addition, using cookies does not allow access to documents or files on your computer.
With this use, the Site is able to store useful information for the User browsing the Site, as well as to read this information to provide the User with a unified browsing experience.
In addition, cookies help us see the performance and traffic of our website, improving its presentation and content to our visitors' preferences.
2. What cookies do we use on our Site?
3. What are your rights?
You have the rights to:
Access your data
Correcting or Deleting your data
Portability of your data
Limit the processing of your data
Objection to processing your data
Withdrawal of your consent to the use of some or all of the cookies and consequently the processing of your data.
To exercise your rights above you may submit your request to email@example.com as well as submit, in the event that you believe that the processing of your personal data violates applicable personal data protection law, complaint to the Personal Data Protection Authority (Kifissias Post Office 1-3, 115 23, Athens, tel. 210 6475600, e-mail firstname.lastname@example.org).
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H. VARIOUS TERMS
The Company is not responsible for violation of these terms due to reasons of force majeure and for any delays caused by circumstances beyond its control, such as indicative extreme weather events, earthquakes, floods, fires, emergency situations, disasters, strikes within of the Greek Territory or outside, wars, terrorist acts, mechanical damage and generally, any incident does not allow the proper execution of the orders. The Company will take appropriate action to meet its obligations within a reasonable time.
The Company may conclude an agreement for the assignment of its obligations to a suitable third party. Otherwise, no party will be entitled to assign or transfer its rights or obligations.
The non-exercise by the Company of the present terms of its rights does not imply its resignation from these rights.
The use of the Site by any User or Member is at its own sole responsibility. This content is not and can not in any way be interpreted as counseling, direct or indirect incitement to Members to take any action.
The Company reserves the right to suspend temporarily or permanently or all of its Services without notice in its sole discretion.